Terms & Conditions

By using this website and submitting an order request, you agree to the terms below.

Business information

• Company: E. WATER SRL
• D-U-N-S®: 429765941
• Address: LOCALITA' BRUCCO SNC, CHIUSA DI PESIO (FRAZIONE ABRAU), 12013, Italy
• Contact: info@arqua.vip • 075840769
• Support hours: Mon–Fri 09:00–18:00 CET

Pricing

• All prices are in EUR and include VAT.
• 330 ml: €500 per bottle (minimum 3 bottles)
• 750 ml: €1000 per bottle (minimum 1 bottle)

Order flow & payment

• Orders are submitted as requests via form/email.
• We confirm availability, minimum order, and delivery route by email.
• After confirmation, we provide a payment link via bank acquiring (card payment).
• The purchase is finalized upon confirmation and successful payment.

Shipping

• EU delivery: 2–4 business days (subject to route availability).
• Shipping cost: free.
• Perishable handling: +5°C to +15°C.

Returns

• Perishable product: no general returns, no refunds.
• Replacement only for damage/incorrect product, with notification within 24 hours.

No medical claims are made. Information on this website is general and not medical advice.